The driver’s role in supporting the company’s business operations
74,90 €
The aim of the training is to familiarise the trainee with the nature of the company’s business and what the company’s strategy requires of drivers in their day-to-day work.
Traficom professional qualification
Online training: available every day from 7am to 11pm
7 hours
Price: €74.90 + Traficom fee €16.40 (+ VAT)
Working as a driver to support the company’s business operations
This training course is designed to help transport professionals understand the fundamental principles of the company’s business operations and their role in supporting them. Drivers play a key role in implementing the company’s strategy, building the brand and improving the customer experience.
Course objectives
The main objective of the training is:
- To familiarise participants with the importance of the company’s strategy and what acting in line with that strategy requires of drivers in their day-to-day work.
- Emphasises the importance of the company’s brand and customer experience, as well as the driver’s role in shaping them.
- Strengthens the driver’s role as a team member and a representative of the company.
- To improve the flow of information and communication within the company and with customers.
Course content
The training combines theory with practical examples to help drivers understand their role in supporting the company’s business operations.
The course content includes:
- Strategy and its significance for business: Why strategic thinking is important in the transport sector and how drivers can contribute to the company’s objectives.
- The importance of a company’s brand and customer experience: How drivers can strengthen the company’s image through their own actions and deliver a first-class customer experience.
- The driver’s role as part of the team: How a driver can be an effective and valued member of the workplace community.
- Improving information flow and communication: Effective information flow within the company and to customers ensures smooth operations and strengthens customer relationships.
Additional topics in the training
- The role of the invoicing service and entrepreneurship: Different forms of entrepreneurship, such as light entrepreneurship, and their benefits in the transport sector.
- Business economics: The cost structure of a transport company, optimising fuel costs and the importance of economical driving.
- Customer service in the transport sector: The driver’s role as a customer service representative and the impact of interaction on the customer experience.
Experienced trainers
Our training courses are delivered by experienced and skilled professionals who provide in-depth knowledge and practical guidance. According to customer feedback, our training courses have an average rating of 4.6 out of 5, which reflects our commitment to quality and to meeting our customers’ needs.
Price list for training tickets (20 Traficom training courses)
| Quantity (pcs) | Price per item (€) | Total price (€) | Discount |
|---|---|---|---|
| 1 | €74.90 | €74.90 | – |
| 5 | €68.90 | €344.50 | ≈ 8% |
| 20 | €64.90 | €1,298.00 | ≈ 13% |
| 30 | €62.90 | €1,887.00 | ≈ 16% |
| 50 | €60.50 | €3,025.00 | ≈ 19% |
| 80 | €57.00 | €4,560.00 | ≈ 24% |
| 100 | €54.50 | €5,450.00 | ≈ 27% |
| 200 | €52.80 | €10,560.00 | ≈ 30% |
| 500 | €48.80 | €24,400.00 | ≈ 35% |
